VOICE

PHONE

Our team focuses on the supply, installation and maintenance of your business telephone systems, structured cabled networks and associated telecom equipment. From the simplest solutions to the most complex, we manage your systems and help keep your customers within arms-reach no matter the situation. Telephone requirements differ for each customer, so we assess your communications needs and customize a solution that meets both your needs and budget. No matter the size of the project, your business can trust in us to help you grow and, with a successful telecommunications solution, your business will win.

HOSTED VOICE

Despite changes in how people connect, your phone system is still very improtant, and for more than facilitating conversations. It's a conduit to customers, employee efficiency and mobility, and reduced cost. But outdated technology can hold everything back. Hosted Voice is a fully-managed flexible cloud-based solution that grows with you and supports unified communications without the capital expense of a premises-based PBX. It also provides built-in continuity and obsolescence protection. Gain more control without it being complex and expensive; our simple tools let you manage and customize the system to your liking. Another benefit is being able to take your office anywhere, transfer calls between devices without any interruption or issues.

SIP TRUNKS

SIP, or Session Initial Protocol is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified. Some organizations have already made huge investments in legacy PBX phone systems. But they still want the benefits that come through converging all local and long distance phones systems and broadband Internet services onto one line. SIP Trunking allows businesses to reap VoIP-like benefits with legacy systems, without investing in new infrastructure. Using SIP, you can consolidate all your communication systems, including data and voice into one bill and a single point of contact.

PRI

POTS

The Primary Rate Interface, or better known as PRI is a telecommunications interface standard used on an Integrated Services Digital Network for carrying multiple voice and data transmissions between the network and a user. PRI is the standard for providing telecommunication services to offices. The Primary Rate Interface channels are carried on a T-carrier system line (in the U.S., Canada, and Japan) or an E-carrier line (in other countries) and are typically used by medium to large enterprises. The 23 (or 30) B-channels can be used flexibly and reassigned when necessary to meet special needs such as videoconferences. The Primary Rate user is hooked up directly to the telephone company central office.

 

POTS stands for Plain Old Telephone Service. Business lines, often referred to as “Plain Old Telephone Service” or POTS lines, supply a single analog channel for telephones, modems and other devices. POTS phone lines break down to three different types, Local, Long Distance, and Toll Free. POTS lines are more common for smaller businesses with less than 10 employees. First option is your basic analog phone lines where you pay for each phone call. Depending on the area some will have local calling built into the price and some charge for each phone call. Next, is a plan that offers local and local toll free calls. These are typically calls that are within about 25 miles from your location or Central Office. Last, is an all-inclusive plan that gives you unlimited local, local toll free, and long distance. Depending on your usage we will determine what plan is most suitable for you. The main benefit of choosing POTS is that it requires little instruction to operate the equipment. Most of its features are basic and familiar to most people who have made calls before. This means your business will not spend resources training employees on how to operate it. However, this is not so for modern communication systems. Some cell systems may require special training for people to operate.